Delivery Information

Processing Time

Processing time varies depending on the product type:

• Standard Orders: 7–10 business days
• Lace Front Wigs: 10–15 business days
• Monofilament Wigs: 15–20 business days
• Full Lace Wigs: 15–20 business days

Please note: All processing times refer to business days (excluding weekends and holidays).

Shipping Time

Once your order is processed, it will be shipped via express delivery. Estimated delivery time is 3–5 business days.

⚠️ Delivery times may be impacted by unforeseen circumstances such as weather, customs delays, or regional delivery conditions.

Shipping Methods

We work with trusted global shipping partners, including DHL, RPX, and DPD.

Order handling may take an additional 1–3 business days depending on payment clearance and stock availability. We appreciate your understanding and patience.

Order Tracking

Once your package is shipped, a tracking number will be sent to your email. You can track your shipment using the following links:

• DPD Tracking
• DHL Tracking
• RPX Tracking

Shipping Fee

• Flat Rate Shipping: £5 per order
• Free Shipping: Orders over £150 qualify for free shipping

The flat rate is automatically applied at checkout, regardless of the number of items purchased.

Frequently Asked Questions

Q: How quickly can you deliver my order?
A: As soon as production is complete, we will ship your order right away. We strive to balance speed and quality in every shipment.

Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders over £150.